Verification

Paystar's verification processes are designed to maintain the integrity of our system and to ensure the safety and security of your account. Sometimes our stringent security measures and systems may affect accounts that are in good standing, and we apologize for any inconvenience you may experience. Please understand that we do not divulge the details of how our fraud system works, as doing so would assist fraudsters in evading it At Paystar, we take protecting our network of customers very seriously.

Money Laundering Prevention

To help fight money laundering activities and terrorist funding, Federal law requires all money transfer companies to obtain, verify, and record information that identifies its customers. Making sure that people are who they say they are is essential in the fight against money laundering and terrorism.

Paystar's legal requirements include:

• Verification of customers' identity and address
• Retention of transaction records along with identification provided
• Monitoring and reporting of any unusual or suspicious transactions to authorities

Paystar may ask you to confirm your identity whether you are applying to be a new customer or have been a customer for some time. Paystar will also ask you to provide us with documentation confirming your identity once you transact above a certain level.